Contact us – University of Copenhagen

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Housing Foundation > About us > Contact us

Contact us


Frederiksberg Campus Grundtvigsvej 14A, ground floor (right) DK-1864 Frederiksberg C

Phone : +45 3533 2078

Please note that you can only access our office from Grundtvigsvej by foot, and not by car, due to construction work being carried out by Frederiksberg Kommune. You can ONLY access in car from Bülowsvej/Dyrlægevej or Thorvaldsensvej/Grønnegårdsvej. Please note that our entrance door faces Grundtvigsvej, so if you arrive at the back of the building, please go around to the front door.

For general questions:

Expected response time: 4-10 working days
We reply to all emails, so please do not send the same email more than once.

For questions regarding payment of rent, account status etc.:

Phone Hours

Mon-Fri: 1pm - 3pm

Office Hours

Monday: 9:30 am - 12 noon, 1 pm - 6 pm (No finance staff after 3 pm) 
Tuesday, Thursday: 9:30 am - 12 noon, 1 pm - 3 pm
Wednesdays: 1 pm - 3 pm
Fridays: 10 am - 12 noon, 1 pm - 3 pm
Saturday and Sunday: CLOSED

Furthermore, the office is closed on the following public holidays in 2017:

- April 13 - 17, both days including (Easter)

May 1 (Labor Day)

- May 12 and 25 (All Prayers Day and Ascension)

- June 5 (Pentecost)

- December 25 + 26 (Christmas)


Call (+45) 112 for life threatening emergencies and ask for the police, fire department or ambulance service.

Call VSS (+45) 70303914 for water emergencies 

Lost keys?
If you lose your keys or if you have locked yourself out of your room, please refer to the instructions here.