Cleaning and Maintenance – University of Copenhagen

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Housing Foundation > Practical Information > Everyday practical issues > Cleaning and Maintenance

Cleaning and Maintenance

It is your responsibility to keep your room and any shared facilities clean and tidy. Remember that cleaning supplies are at your own expense. We suggest you set up a meeting for everybody in your residence in the beginning of the semester to set up a cleaning schedule.

Common areas - common responsibilities!

If you are living in housing with shared common facilities, remember that the daily, weekly and monthly cleaning of the common areas is a shared responsibility.

You are responsible for keeping all areas you have access to tidy and clean at all times. You are required to participate in common area cleaning and keeping to a cleaning schedule if there is one. If you continuously fail to do so, a professional cleaning crew can ultimately be sent at your expense.

Daily cleaning

If you live in a residence with shared kitchen/bathrooms/lounge, there are some things that you should be aware of:

Kitchen

  • Do your dishes as soon as you have finished cooking and eating. Make sure you dry them and put them back in the cupboards. Do not leave them in the kitchen sink or on the drying rack.
  • Clean the counters (and dining table) when you have finished cooking and eating.
  • If you have used the stove or oven, clean it after use.
  • Sweep the kitchen floor.
  • Take out the garbage every day.

Toilets & bathrooms

  • The toilet and bathroom sink should be cleaned every day for your own sake.
  • The shower should be dried after each use. Swipe the water from the walls and floor and make sure you remove hair and soap residue from the drain, otherwise the pipes will block. The inspectors will not see to minor problems like drains that are clogged-up due to common residue.

If you experience a bad smell coming from the drain or slow drainage, you must clean out the drain and poor a bucket of boiling water with “Klorin” into it. If you still get an actual blockage; you may use ‘afløbsrens’ which can be bought at any supermarket. Pour half a bottle into the drain before you go to bed and leave it overnight. The drain will most often be clear for flow in the morning. However, on a regular basis, you must remove hair etc. which may have clogged the drain. You remove the covering grid and pull out the hair by hand (use plastic gloves). You are required to act if the drains clog and you may not use the shower if the water pours out of the shower area in any way. You are responsible for any damages to the floors which may occur because of such neglect.

Weekly cleaning

  • Carpets should be vacuumed. Generally, vacuum cleaners are supplied.
  • Vinyl floors should be washed.
  • Bathroom floors should be washed.
  • Pour boiling water in the sinks in both bathroom and kitchen to help prevent clogging

Monthly cleaning

  • Showers should be decalcified using a calcium remover (i.e. “Minus Kalk”).
  • Refrigerators and freezers should be cleaned/defrosted and old food thrown away.

Remember that an unclean residence is not a nice place to be and may even develop into a serious health hazard. There have been incidences where cockroaches and other pests have had to be removed by professional pest control, because rooms have been neglected and hygiene completely compromised.

Pests come about because of un-cleanliness, food leftovers in the garbage etc. Therefore, we expect you to keep everything nice and clean throughout your stay. Please note also that the UCPH Housing Foundation reserves the right to send in cleaners at your expense, if it is needed.

Repairs are expensive – so please help us spend your money wisely

Most of you probably find that your accommodation is expensive. It is true! Denmark has one of the highest price- and wage levels in the world. This also goes for the cleaner, the plumber and the IT-guy – they all cost real serious money. That is why we need you to be precise when you tell us what is wrong – please give us all the details: When did it last work? What happened when it stopped working? Is it all the time? Is it the same in the room next door? All this information helps us work out what the problem may be, and which solution is the best and least expensive. It would be a stupid waste of money to call the mechanic when your car is just out of gas!

When you ask for something to be repaired by for example an electrician to repair the stove, also make sure you have arranged for all the tasks within his field with us in advance. To call him again in two days for the washing machine is also a way to waste money and leave less money in the budget for other improvements.

Before you ask for a repair, please check what is the actual problem:

- There is no light in my lamp -> Needs a new light bulb? Has the fuse blown?

- The drain does not work, it is clogged up ->Clean the drain with drain cleaner and remember to clean the drain after every shower.

Please always talk to your neighbours or roommates/ flatmates to coordinate issues regarding your residence.

Maintenance makes things last longer:

- Remove stuff from your drain

- De-frost the fridge

- Descale your taps, shower room, tiles etc.

- Don’t wait until an item breaks before you tell us about it. Sometimes a repair will work out.

Having the inspector in your home

Please note: if the inspector needs to come into your residence to fix an issue which you have reported, he will use his spare key to let himself in if you are not home. If you prefer to be present when he comes by you need to arrange this directly with the inspector; however, most inspectors work from 7am to 1 or 2pm and cannot be expected to work outside of these hours, so please keep this in mind.

If the issue is urgent, e.g. water damage, smoke coming from the room etc., the inspector will let himself in no matter what, but will leave a note stating that he has been in the residence.