Your arrival – University of Copenhagen

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Housing Foundation > Practical Information > Your arrival

Your arrival

Reporting of issues when moving in

You have 14 days from your move-in date to report issues with the room/apartment. If you believe something is missing or damaged, or if your room is not in a satisfactory condition, please report these issues in your workflow in the Housing System under the step 'Move-in'. This will ensure that you will not be held responsible for these issues when it comes to your departure. 

The reported issues are checked by the UCPH Housing Foundation and/or their inspectors. 

Having the inspector in your home

If the inspector needs to come into your residence to fix an issue which you have reported, he will use his spare key to let himself in if you are not home. If you prefer to be present when he comes by you need to arrange this directly with the inspector.

If the issue is urgent, e.g. water damage, smoke coming from the room etc., the inspector will let himself in no matter what, but will leave a note stating that he has been in the residence.

What will be provided for me in my place of accommodation?

  • Basic furniture
  • Basic kitchen supplies (if anything is missing, you are welcome to pick it up from the Housing Foundation office. Please check your inventory list to see if you are supposed to have the item)
  • Internet

There are no bed linen in our rooms, so you will need to purchase or organize this yourself. Bed linen can be purchased from larger supermarkets like Føtex or furniture stores such as Jysk or IKEA. All items that you purchase must be cleared from the room when you depart.