Cancelling a booking – University of Copenhagen

Cancelling a booking

As a student your contract is binding for the entire period.

As staff you have the right to terminate your contract with a notice of end of current month + 30 days. Please send an email to contact@housingfoundation.ku.dk if you wish to terminate your contract.

If you wish to cancel within 14 days of making the booking

You have the right to cancel your booking within 14 days of your booking date provided that the rental period has not begun. If that is the case, you can simply use the cancellation feature available in the workflow.

If your rental period had begun, or if you have uploaded a signed contract, you must send an email. Payments will apply. 

After the 14 day Cooling Off period

Please send us an email clearly stating that you wish to cancel your room as you cannot cancel the booking manually. You cannot leave the booking unattended even if you have not uploaded a contract. Payments still apply. 

Please read our booking manual for terms

In cases where students are in breach of their housing contract, the University of Copenhagen will always be contacted.  In some cases where guests or employees do not fulfill their contractual obligations the Housing Foundations reserves the right to contact the employing institute or company.