Departure from your accomodation
Time flies and it is time to start thinking about some practical things regarding your departure. We hope that you have enjoyed your stay with us and your accommodation.
Confirm deposit return method & online survey
When you are close to your departure, please complete these two steps:
1. Go to the workflow to the step "Move-out" and choose how you wish to get your deposit returned. Please ignore the step called 'Confirm move-out date' as it does not affect when the inspection is done.
2. Your opinion is important to us and will help us improve our services. Therefore please also complete this online survey.
Responsibilites before departing
Please read the following very carefully, as it includes important information about :
If you have questions it is important that you ask us in good time, so that you may have a pleasant and unproblematic departure from your residence and Denmark.
Leaving & Returning Keys: 7 days before contract end
All tenants are required to move out and return their keys several days before their contract ends, in order to allow time for our officers to inspect the room and, if necessary, conduct cleaning and repairs.
Tenants whose rental period started before 15th July 2019 must move out and return keys by 10 am 4 days before the end date in their contract.
Summer Students (renting during July/August only) must vacate their rooms and return the keys by 10 am 4 days prior to the last day of their contract. For instance, if your contract end date is 14th July, your room must be vacant and the keys must be returned by 10am on 10th July. If we haven't received the keys at this deadline you will be charged one month of rent, since not returning the keys in time is a violation of the contract.
You have not moved out of your room before you have returned the keys within the deadline.
This inspection period is non-negotiable because it is part of your contract terms. This applies even if the move-out date falls on a Saturday or Sunday or on a holiday - our inspection crew works all week. If you fail to leave your room on time, you will be charged an extra month of rent as dictated by Danish Tenant Law.
Special attention to should be paid to this for your own sake otherwise a hefty amount could be taken out of your deposit. It is not enough to leave with a tidy room/apartment and showcase far away photos of a neat looking apartment. Your apartment/room should undergo a thorough clean before you depart, and there should be no indication of build-up.
You can refer to the cleaning checklist to see how to do a proper cleaning. Other special considerations are the following:
- If you have purchased any items yourself (such as bed linen or food), then you need to make sure that these items are not present in the apartment when you depart.
- You must address all areas of the apartment including the kitchen, bathroom, your own room(s) and common areas.
- There are certain guidelines for common areas, so please make sure to familiarize yourself with them.
If any area is left unclean, you will be charged the same cost that our cleaning company charges the UCPH Housing Foundation. The cost of cleaning is comparatively high to other countries so please do not take your cleaning obligations lightly. Cleaning the room or apartment and leaving it ready for the next tenant to take over is a part of your agreement with us.
You are most welcome to take close up pictures of your cleaning efforts, and keep them on hand. Use the cleaning checklist as a reference when taking your pictures so you do not miss anything.
Inspections will take place after your departure. In order for us to be able to inspect the room, you must have all of your personal belongings removed and have cleaned both your room and the common areas according to the above cleaning checklist. Please do not leave anything behind for the new tenant.
Upon your departure, all pre-existing kitchens items need to be present and in good condition at the inspection of your accommodation. You are required to wash the dishes prior to departure so they are clean for the next tenant.
And please remember to close your windows and lock your door when you leave.
If you are leaving Denmark for good
Danish Law commands all people residing in Denmark to notify the Danish Folkeregister when they move from their residence and it is very important that you inform the City of Copenhagen of your departure. See how you must go about notifying "Folkeregisteret" of your departure.
We at the UCPH Housing Foundation wish you Bon Voyage and Good Luck - we hope that your time at the University of Copenhagen has helped you to achieve your goals.